One review on “Plaza Auto Transport”

    ROBERT: THIS SITUATION UNRAVELED IN A VERY BAD WAY,
    Trucker agreed with customer (Sunday afternoon) to drop car on MONDAY 12/2 8 – 9 AM at his residence. Then, customer waited, (taking time off of work in a brand new job… his first day at work) and was no-showed…. Customer called trucker several times, no response… The trucker nor the trucking company called the customer of us to indicate any delays.

    (We found out today, from Anna, allegedly the trucker was stopped in Fredricksburg, VA at a weigh Station….). There was no communication until the customer finally returned to work, after being stood-up.

    The customer had to go to work, albeit late, and driver finally called, about 10 AM, and said that he was on the way, and 30 minutes away. Customer said he couldn’t meet him, it would have to be after office hours…

    Anna called 3:20 PM, and said she they could deliver it tomorrow (Tuesday) between 3 and 5 PM. They customer, afraid of being burned twice, did not agree to that time slot and said “You need to figure out how it can be delivered”, her solutions were not acceptable, and she threatened to send the car to storage (later in the week) if it wasn’t resolved. … She cursed him out (according to Anthony) and told him to take it or leave it. He could not receive the car Tuesday afternoon. Anna hung up on him (Monday late afternoon).

    When Anthony tried to return calls (Monday afternoon/ Monday evening) she did not answer the phone. Allegedly she had nothing else to say…

    Anthony did not here from anyone, and was called Tuesday for the first time by the driver at about 3:30 PM, saying “I’ll be at your place in an hour”. …Anthony could not meet the driver until 5:30. Then Anna had the driver put the car in storage. The customer said it was like talking to a “brick wall”.

    ROBERT: PLEASE CALL ME FOR DETAILS we need to resolve this issue…, I couldn’t type it all in the notes…

    The car is in storage, the storage fee is 35.00, and the customer refuses to pay for it.

    best,

    Robbie Tamboia
    Sr. Transport Agent

    PLAZA Auto Transport
    1515 University Dr. Suite 109
    Coral Springs, FL 33071

    Direct: (561) 404 – 5470 (Best Number)
    Office: (954) 688 – 4014 EXT. 810
    Fax: (954) 603 – 1610

    http://www.plazaautotransport.com

    rtamboia@plazaautotransport.com

    I specialize in getting your vehicle shipped safely,
    and at the lowest fee possible without any money (or deposits) up front.

    ——– Original Message ——–
    Subject: Re: Trucking company information: USA Auto Transport LLC TEL:
    301-991-1537
    From: DelahantyMBAGrad@aol.com
    Date: Tue, December 03, 2013 6:04 pm
    To: rtamboia@plazaautotransport.com

    Make sure the next time you contact me, you have a final solution.

    I will not be paying for any fees, plus I have had to rent a car which will be considered in the final settlement of this transaction.

    Thank you

    Carlos Anthony Delahanty

    In a message dated 12/3/2013 5:38:02 P.M. Eastern Standard Time, rtamboia@plazaautotransport.com writes:

    Here’s the information your requested…

    View Dispatch

    Contact Carrier
    Order ID: 9689
    Current Status: Picked-Up
    Last Updated: 2013-11-29 13:48:47 PST by USA Auto Transport LLC (prev. RNS Auto Transport LLC)
    Below is the dispatch sheet you have assigned to USA Auto Transport LLC
    Order ID: 9689Carrier Information
    Carrier: USA Auto Transport LLC (prev. RNS Auto Transport LLC)
    13026 Nittany Lion Circle
    hagerstown, MD 21740
    MC Number: 838518
    Driver: Mike
    Driver Phone: 301-991-1537 Contact: Mike, Anna
    Phone: 301-991-1537 Disp.
    Phone 2: (301) 991-1537
    Fax: (866) 229-4377

    Order Information
    Dispatch Date: 11/18/2013
    Pickup Estimated: 11/29/2013
    Delivery Estimated: 12/03/2013
    Ship Via: Open
    Condition: Operable Price Listed: $600.00
    Total Payment to Carrier: $600.00
    On Delivery to Carrier: $600.00 *COD
    Company** owes Carrier: $0.00 after COD is paid
    *Cash/Certified Funds on Delivery.
    **The company (broker, dealer, auction, rental company, etc.) that originated this dispatch sheet.
    Dispatch Sheet

    Plaza Auto Transport LLC
    9245 Ramblewood Dr #1233
    coral springs, FL 33071
    Co. Phone: (954) 306-0717
    Dispatch Info
    Contact: Robert/Roger
    Phone: 954-688-4013
    Fax: (954) 603-1610
    MC #: 729193

    WIll never use these companies again.

    Anthony Delahanty

    by Anthony Delahanty
    on December 10, 2013 at 11:23 pm


    Reply

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